Service Policies

New Clients

LEAD TIMES

There is usually a 2-3 week lead time for appointments; wait list available.

HOW DO I CHAT WITH YOU?

Appointments are available worldwide by Zoom Video. A separate email with login instructions will be emailed to you.

AREN’T PHONE CALLS IMPERSONAL?

Video chats can be quite cozy! In my experience, clients are more relaxed when they’re at home in their favorite spot, drinking tea, and surrounded by soft music and candles. I can connect with your energy by video just as easily as an in-person session.

I HATE THE WAY I LOOK ON VIDEO!

I understand how you feel! I don’t like the way I look on video either but what’s most important is that we connect! I promise you that once we get the first call out of the way, you won’t even think about it! If you’re still uncomfortable, however, please email me and we can arrange a phone chat.

CAN I BRING MY FRIEND?

Your appointment is just for you, please do not invite guests to phone or video sessions.

WHEN DO I PAY?

Payment is required to schedule your appointment via Paypal. You do not need a Paypal account; simply enter your information without logging in!

HOW DO I REACH YOU?

I do not schedule appointments by phone or return voicemail messages. After visiting my website, if you still have questions, please schedule a 60  min phone consultation (new clients only) at 50% off my normal session price.

URGENT SUPPORT

Urgent appointments and text/email support require additional fees.

 HOW DO HAVE A VIDEO CHAT WITH YOU?

I use Zoom Video to video chat. Instructions are provided in a separate email confirmation.

FAQ | Service Policies

CAN I RECORD OUR SESSION?

Unfortunately, I do not allow sessions to be recorded. Please bring your favorite pen and notebook to take notes.

HOW DO I GET READY FOR OUR CHAT?

Wear comfortable clothes; have your favorite notebook and pen handy, light some candles, and be willing to laugh, get silly and feel inspired!

CANCELLATION POLICY (phone/video appointments only)

48-hour cancellation policy. I do not refund appointments that cancel than less than 48 hours in advance or “no show” their session. To cancel or reschedule your session, use the link in your confirmation email, thank you!

PRICES

Prices are subject to change at any time without notice.

REFUNDS

For phone or video sessions, full refunds are provided within 2 business days for cancellations complying with my policies. Refunds occur through Paypal and will be credited to the original payment method used. Different refund policies may apply to tribe circles and classes. Check the specific event to confirm.

I do not give refunds for classes, workshops or appointments that have already been completed.

Please note: I do not refund email coaching sessions for any reason! 

GIFT CARDS & GIFT CERTIFICATES

I DO NOT  accept gift cards or certificates from third-party vendors or offer them through Soul Apotheca™. I did not/have not authorized these companies (Yelp, Gift Rocket, etc.) to sell these on my behalf. Please contact the vendor directly for assistance.

IF WE’RE NOT A GOOD TEAM…

On occasion, I may cancel or refer a client to another practitioner (with a full refund). This may occur because a different guide is a better fit for you! Thank you in advance for your understanding.

URGENT SUPPORT 

An additional $50 fee is required for urgent appointments. Not all requests can be accommodated. For urgent email and text support, a minimum fee of $30-$60 is required. Urgent appointments are considered requests for a session that is outside of my available hours. Waitlists are available at no additional fee.

The Adventure

THE SESSIONS

Sessions may include guided meditation, the practice of awareness tools, energy work, mantra or other methods to promote balance, grounding, and healing. While we are chatting, I am silently healing and restructuring your energy, opening gateways for divine energy (for those who are ready) to flow, and adjusting and raising your frequency and vibrations. It’s up to you to maintain the energetic and emotional changes that we initiate during your visit.

THE PARTNERSHIP

This is a partnership. In light work, what we do is magnified and reciprocal. I offer the best possible coaching and guidance and you, as the receiver, are a partner in that experience. Your willingness, honesty, and gratitude amplify the wisdom and knowledge you seek. Your level of participation determines your success. I encourage you to receive truth, even if it looks, sounds or feels different than what you have known before. I’m your biggest cheerleader and strongest support!

REACH FOR THE STARS

I am supportive, inspiring and loving. I encourage my clients to reach for the stars and yet implement real, tangible change. My most successful clients are passionate about helping themselves and others and therefore, maintain a strong and steady commitment to their personal (r)evolution.

HOW TO CHOOSE

There are many guides and gurus in the world; we all offer unique aspects and styles. I encourage you to find the one that resonates most with you; challenges your ego and tells you what you need to hear, not what you want to hear.

HOW OFTEN DO I SEE YOU?

For new clients, please schedule a consultation. I strongly recommend scheduling your first 3 sessions within 4-8 weeks thereafter and combining email coaching with phone/video sessions. Clients typically work with me every 6-8 weeks for the first year. Clients then come in every 3-6 months for the second year. The goal is to give you the tools and support you need so that you no longer need me!

LEVEL OF PARTICIPATION = SUCCESS

Using the above guideline, I recommend clients work with me consistently for one to three years max. That depends, of course, on your level of participation and your personal goals. If you are an Emerging Light Worker™ (ELW), the most important tool for growth is working with me consistently and using/practicing the tools you’ve been given.

If you are on a different spiritual path, then let’s discuss where you want to be, how you want to feel and design a sacred practice and healing strategy to get you there. How do you gain access to my ELW program or plan your sacred practice and healing strategy? Schedule a one-hour session and let’s chat!

Disclaimers and Such

LEGAL STUFF

By using this website or scheduling an appointment, you are agreeing to the terms of use and privacy and service policies of Soul Apotheca™.

All content, excluding certain images, are the copyright Soul Apotheca™ and is registered by digital fingerprint and protected by Digiprove. Soul Apotheca™ is the trademark of MakisJaspar.

Do not copy, distribute, post, modify, edit, claim as your own or share any content on this website.

DISCLAIMER

I am not a licensed therapist or doctor. I don’t even play one on TV. If you are working through deeper emotional issues or have a medical condition, be sure to engage the wise counsel of a doctor or professional therapist to receive the best possible care. Energy and psychic readings are for entertainment purposes only and are not substitutes for professional medical or legal advice or the advice of a licensed therapist.

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